Privacy policy

This Privacy Policy informs you how we collect and process your personal data. We invite you to read it carefully

Article 1 – Processing of personal data

The information collected through the website will be processed by PRONOE, the data controller, for the purposes of processing your request for information or your request to register on the Website or sign up for the newsletter and the services offered by the Website, and also to get to know you better. This processing is based on the legitimate interest of PRONOE in the course of managing its relationships with clients and prospects.

The information marked with an asterisk on the forms is required in order to process your requests.  If this information is not provided, we will not be able to act on your request.

PRONOE SAS and its staffs (the “Company”) are implementing processing of personal data.

The processing of personal data is based on:

The legitimate interest pursued by the Company when it pursues the following purposes:

  • Management of the relationship with its customers and prospects;
  • Organization, registration and invitation to events;

The performance of pre-contractual measures or the contract when it implements a treatment that contains personal data for the purpose of:

  • Production, management, follow-up of client files;
  • Recovery;

The respect of legal and regulatory obligations when it implements a treatment whose purpose is:

  • The prevention of money laundering and the financing of terrorism and the fight against corruption;
  • Billing;
  • Accountability

The Company keeps the data only for the duration necessary for the operations for which they were collected and in compliance with the regulations in force.

In this regard, customer data are kept for the duration of the contractual relationship plus 3 years for animation and prospecting purposes, without prejudice to the conservation obligations or limitation periods. For the purpose of ​​money laundering prevention and terrorist financing, the data are kept 5 years after the end of the relationship with the Company.  In accounting matters, they are kept for 10 years from the end of the financial year.

Prospect data is retained for a period of 3 years if no participation or registration in the Company’s events has taken place.

The processed data is intended for authorized persons of the company, as well as its service providers.

Under the conditions defined by the Data Protection Act and the European Data Protection Regulation, natural persons have the right of access to data concerning them, rectification, interrogation, limitation, portability, data protection and data protection.

The persons concerned by the processing operations also have the right to object at any time, for reasons relating to their particular situation, to a processing of personal data whose legal basis is the legitimate interest of the Company, as well as a right of opposition to commercial prospecting.

They also have the right to define general and specific guidelines defining the way they intend to exercise, after their death, the rights mentioned above by e-mail or postal mail to the following address:

PRONOE, 16 Cité d’Hauteville, 75010 PARIS, France, accompanied a copy of a signed identity document.

or the following email:

However, your opposition may, in practice and as the case may be, have an incidence on or make it impossible to act on your request for information, registration or use of the services offered by the Website.

You also have the right to appeal to a national supervisory authority, such as the CNIL (the French National Commission for Data Protection and Civil Liberties), in the event of a breach of the regulations on the protection of personal data and, specifically, Regulation (EU) 2016/679.

Article 2 – Cookies

As you browse this Website, we are likely to save data related to your navigation in files known as “Cookies”. These are stored on your terminal (computer, tablet, mobile phone or any other device optimized for the Internet).
We have provided this page to help you understand what a Cookie is and enable you to adapt your settings.
These Cookies are used by PRONOE to improve your user experience and make it easier to browse this website.

2.1 – What is a Cookie?

A Cookie is a simple text file that is stored in a dedicated space on your terminal’s hard disk, via your browser, when visiting a website or viewing an advertisement. It contains several items of data, including the name of the server that deployed it (server of the website you are visiting), an identifier in the form of a unique number and in some cases a cookie expiry date.

In using Cookies a company or organization can recognize the terminal of the users on which it has been stored. It can also collect data related to how they browse websites and offer personalized services to them.

We would like to reassure you that these Cookies contain no private data and that only the company or organisation deploying the Cookies can read or modify the data within them.

2.2 – The Cookies used on this Website

Cookies needed for this Website to work properly: these memorize data you enter in forms, manage and make access to privately accessed pages secure (registration or access to your account, service required, etc…)

  • Functional Cookies: these adapt the presentation of the Website to your terminal’s display preferences (language used, display resolution, etc.) and personalize your access to the site.
  • Analytical Cookies (or “audience measuring Cookies”): these collect traffic data anonymously to build statistics and establish how often the site is visited (number of visits, page views, etc.) and to know how the elements comprising this site are used (sections and pages viewed, etc.) enabling PRONOE to track and improve the quality of its services. This site uses Google Analytics, a service analysing Internet sites provided by Google Inc. (“Google”), with which we can analyse the way the website is used by its users.
  • “Social Cookies”: enable you to interact with social modules on the Website (Facebook, Twitter, etc.).
  • “Retargeting cookies”: these cookies are used to memorize your information and recognize you when you visit another website that markets, in part, a similar advertising inventory.

2.3 – Managing Cookies

It is important to know that you can manage and control the installation of these Cookies on your terminal by changing your browser settings.

You can also configure your browser to accept or reject all Cookies either systematically or according to the name of the company deploying them. You can also choose to be informed automatically when a Cookies is stored on your device.

Lastly, you can configure your browser to have greater control over the management of your Cookies, by temporarily accepting or refusing Cookies before they are stored on your hard disk by the server of the website you are visiting.

We therefore advise you to configure your browser’s settings to meet your satisfaction.

Since all browsers are different, you will need to open the “Help” menu of your browser to find out how to change the settings related to Cookies.

We remind you that any alterations to settings on your device can result in a change in browser behaviour and prevent you from accessing some of the services that require the use of Cookies. If these changes are not satisfactory, you can change your Cookies settings again at any time.

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